FAQs

HAVE YOU MADE CHANGES TO POLICIES FOR ATTENDING LIVE EVENTS?
Yes, given the restrictions and best practices issued by local agencies and the CDC, we have implemented new policies and procedures for guests when attending events at the Macon Centreplex. Please familiarize yourself with these new policies, including mask mandates, clear bags, and zoned parking by visiting our Reopening Safety First Commitment page.
HOW IS COVID-19 IMPACTING MY EVENT?
The Macon Centreplex [Macon Coliseum and Macon City Auditorium] is aware of the concerns surrounding the spread of coronavirus (COVID-19) in Georgia. The safety and well-being of our staff, guests, and performers is of highest importance, so we are working closely with artists scheduled to perform at the Macon Centreplex to discuss postponement of shows. For all current updates on impacted events and their status, please visit our dedicated page for COVID-19 updates.
DO YOU HAVE ON-SITE PARKING?
Yes, on-site parking is available. For Macon Mayhem games, the cost is $5 and for all other events it is $10.
WHAT DO YOU OFFER AT YOUR CONCESSION STANDS?
We offer hot dogs, hamburgers, French fries and chicken fingers as part of our standard food menu. Sodas, water, and alcohol are available at the concession stands as well.
Alcohol is only available to patrons that are 21 and older with a valid I.D. Food & beverage items may vary based on the event.
Cherry St. Scoops operates a location in the Macon Coliseum serving ice cream and other dessert options.
WHAT ITEMS ARE PROHIBITED AT THE MACON COLISEUM?
- Back packs or any oversized bags [Please review the Clear Bag Policy]
- Animals
- Cameras with professional lenses larger than 4 inches or removable lenses, tripods, monopods, and all other professional video and audio recording equipment
- Illegal drugs
- Large umbrellas [anything longer than 18” when fully collapsed is not allowed]
- Laser pointers, aerosol cans, and noise makers
- Outside food and beverage
- Bottles, Cans, or Coolers
- Distribution of unapproved promotional material
- Balloons
- Weapons or firearms*
*The Macon Coliseum is a government owned facility. Access is controlled by security. Weapons/firearms are not permitted in these facilities. You may not carry or possess a weapon/firearm in this building. Violation of this prohibition may result in criminal prosecution. Exceptions extended to off-duty or retired law enforcement officers who can carry service weapons as long as they have proper credentials, enter the main entrance, and check in with our security supervisor.
DO YOU HAVE A LOST AND FOUND?
All found items are turned into the Administration Office. Please call 478-803-1593 if you’re inquiring after the event has ended.
DO YOU ALLOW RE-ENTRY?
Macon Coliseum maintains a strict no re-entry policy for all events.
WHERE ARE THE RESTROOMS LOCATED?
There are two (2) men’s and two (2) women’s restrooms located on the Northside Concourse and two (2) men’s and two (2) women’s restrooms located on the Southside Concourse. One family restroom located in the lobby.
WHAT IS YOUR SMOKING/TOBACCO POLICY?
Smoking and vaping are strictly prohibited inside the Macon Coliseum. A designated smoking area is available outside, on the Northside and Southside of the building.
WHAT ARE YOUR BOX OFFICE HOURS?
Open Tuesday, Thursday, Friday from 10am to 5pm. Box office hours vary on the day of an event, please call 478-751-9232 to verify hours. The Macon Coliseum Box Office is closed on the following holidays (unless there is an event): New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas. Tickets sold online through Ticketmaster or in person. No tickets will be sold over the phone.
WHAT IS YOUR TICKET POLICY?
All persons (age 2 and older) must present a ticket to enter the Macon Coliseum. Select events have alternative age limits and will be noted on the corresponding event page. All ticket purchases are final.
Click Here to Read the Full FAQ Guide